My Christmas spirit is crashing fast. At this point I can't wait for the end of January...
Customer Service for a mail order company at Christmas sucks! ......The little voice is getting harder and harder to keep under control. If I don't let it speak here, It might get loose and cost me my job.
I am sick of getting yelled at! Below are examples of the calls I take and how I wish I could deal with them.
I have been yelled at because we ran out of ______. Fill in the blank with any item that was promised to little Janey or Johnny for their gift..........What the hell were you thinking waiting 2 weeks before Christmas before calling to order, and how about letting Jr get a dose of reality....you don't always get what you want!
I have been told at least once a day that I am ruining some kids Christmas,because I won't let the dead beat place an order on an account that is already 6 months past due........You should have worn a rubber....we wouldn't be having this conversation.
For every idiot that complained about having to be on hold forever just to pay their damn bill........Go to hell!
You could have mailed it, you could have pushed a few buttons on your phone and had it done already yourself, but you decided to just stand there and listen to our festive holiday music instead of having your check/debit card ready!
To all the customers that call to complain about an issue that happened this past summer....Seriously? You waited this long to call and complain, couldn't you wait another month and not call at our busiest time of the year?
Customers that order/call on their lunch break......If I want to listen to cows, I will visit the farm. Please refrain from eating during our call.
Management.......If you send me one more email telling me how far ahead projected sales are one more time......well, the little voice just might tell you were to go.......
Company keeps making more money, but I'm paid the same wage I was paid to do this crap last year.....When raise time comes around, it better be a good one. A big enough one to make me forget how much this jobs sucks this time of year.
To all the customers that are yet to call. Give me a break. I didn't loose your package, I didn't screw up your order. I didn't cause the problem........all I did was answer the phone.
Merry F***ing Christmas!
First, we're happy to announce that the team has identified and fixed the issue with the YouTube conduit; you can now find and add videos from YouTube to your library and posts. As always, thanks for your patience!
The other news we have today is about a new addition to the Six Apart family: TypePad Micro, a new free level of TypePad that is streamlined for microblogging. We see a new form of blogging emerging that lives between the quick status updates of Twitter and Facebook and the long-form posts of "classic" blogging; TypePad Micro is designed to meet that need. You can read more about TypePad Micro in Chris Alden's post on the Everything TypePad blog.
A lot of the new capabilities we've added to TypePad this year were actually inspired by some of the best things about Vox: favoriting, member profiles, a dashboard to follow other bloggers, and easy ways to post content from other social media sites. But the things that make Vox different from TypePad are still there: Vox has always been -- and still is -- the best place for "friends and family" blogging, where you're in control over who sees what. TypePad, on the other hand, is built for the blogger who wants, no, craves, attention.
Do you have a passion or interest you want to share with people beyond your Vox neighborhood? If so, we'd love it if you tried out TypePad Micro. Maybe you've always wanted to start that obsessive blog that's just about waffle restaurants. Or want a place to share videos of your favorite band (Jonas Brothers, anyone? Anyone? ...). TypePad Micro's great for those topic-specific blogs. Take it for a spin and let us know what you think.
On the Vox front, our designers are working on some cool new themes (coming soon!). We'd also love to hear your thoughts about where we should take Vox in the coming year. What are the key things you'd like to see for Vox? If you've had a chance to use TypePad this year, what are the features there that we should bring over to Vox? And, if you're thinking big thoughts, how could we connect the Vox and TypePad communities in order to bring together bloggers and their shared passions? Your feedback is really important to us, so please leave a comment here, or shoot me a message.
And again, thanks for your patience as we found and fixed the YouTube bug!
~ daisy
As many of you have noticed, the YouTube Conduit is not working. I am so sorry about this; I know how frustrating it is.
The team is looking into how to get this fixed and I will update you as soon as I hear something. In the meantime, not all is lost... There is a work-around for posting videos.
When you're in the Compose Screen, just click on "embed." Ignore the fact that it says "Widget" before everything because you can definitely use this to embed videos as well. You'll just need to input the embed code from the video, enter a title (if you want) and hit OK.
It might not show up perfectly in your compose screen, but when you hit "Save," your video should appear just the way you wanted it to.
Hopefully this will allow you to keep posting videos while we figure out what's happening on our end.
As always, thanks for your patience.
I am writing this at a time that I would normally be driving to work. I can't get over this feeling that I am going to be late! I should have left the house 17 minutes ago....but my "work" is now just down the hall! Today is my first day being a "Home agent". After several hours of much cussing and crying last night, I Finley got the computer and phone equipment set up. They did give us a 6 hour training course that briefly skimmed over how to hook it up and use it....but it was not as easy as they made it sound. And thanks to a computer person with no common sense, we were given directions in "tech talk" that totally confused most of us!
I guess I will find out in a bit if I truly have it all hooked up right....if no calls come in I willo know I did something wrong.......Now I am taking my shoeless, sweat pant & sweat shirt wearing self to work! It feels good to wear comfortable cloths and no shoes!!!!!!!!
Go forth and fill your libraries with media.
Seriously, thanks to everyone for being so amazing and patient. You are the reason I love Vox.
Good grief ... I leave you guys alone for a minute and ya all go crazy on me ... heehee
Ok ... maybe not crazy ... but close enough. I hear there is a new blog (that I just have to be part of) that has to do with TROLLS (goody goody ... can I have fun with them?) and I hear the present one is some little brat names Ken ... or is it Patrick ... either way ... neither one is probably the little twerps name (they're usually too chicken s*** to show who they really are anyway).
I hear he thinks he is a know-it-all and an expert on "liberals" ... considers himself to be a "conservative" ... and has the ability to to play GOD and decide whether a person actually feels enough pain and has suffered enough for his approval to allow them to exist in his universe. Kid ... you are nothing and have nooooooo idea who any of these people are you have tried to "influence" with your insecure little triads of unintelligent blabber. Some of the ones you have called "liberals" are actually conservatives who enjoy the intellectual conversations and debates with the ones who are the liberals ... some are those who are "middle-of -the-road" ... but all are friends, some new and others have been friends for years.
So ... before you infiltrate your obvious ineptness into conversations you know nothing about ... with people you know nothing about ... maybe you should stop to think ... before you stick your foot so far into your mouth ... it comes out the other end.
If you just want to meet people and be friends ... we're really nice people who used to be strangers ... until we became friends who respect each others' point of view.
With that said ... if i have no more gremlins to play with my internal parts (cyber and physical ... the mental was lost a loooong time ago ... heehee), I might be able to stick around a while.
I sure have missed everyone ... :D *HUGS*